Shipping
Processing time: The time I need to prepare an order for shipping varies. For details, see individual items. Unless custom orders most items ship within one week of purchase.
Returns & Exchanges
I gladly accept returns and exchanges
- Contact me within: 7 days of delivery
- Ship items back within: 14 days of delivery
I don’t accept cancellations for custom orders. This includes designs for wedding flowers, funeral flowers, or any other event. But please contact me if you have any problems with your order.
Each item is one-of-a-kind, no two flowers or botanical designs are alike. Returns are not accepted unless the item has been damaged in shipping.
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Perishables (Live Plants)
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Refunds
Refunds will not be giving for any custom orders. This includes designs for wedding flowers, funeral flowers, or any other event. Refunds will only be given if the product has been damaged in shipping.